Comment by Alex
For the sake of completeness - here is the most aktive thread regarding this hardware issue: https://together.jolla.com/question/39900/no-sound-through-speaker/
View ArticleAnswer by oh2btg for Intermittent sound problems from speaker
Here is one possible cause why you have missing speaker audio. If you have tried every SW settings to recover audio you can try this. Repair bad speaker connection inside phone. Before trying this be...
View ArticleAnswer by michdeskunk for Intermittent sound problems from speaker
If you have no sounds after a factory reset open a return request to zendesk care! It happend me too! As I told time ago jolla have a bad chinese hardware
View ArticleComment by Calsu
hi! is the sound supposed to come from both of the bottom "holes". when i cover one of them wirh my finger there is no soun coming from the other one.. thanks.
View ArticleComment by nuuni
same kind of problem... sometimes speaker is fine...sometimes sounds like it is coming off...very bad sound
View ArticleAnswer by Dima for Intermittent sound problems from speaker
So I have exactly the same problem for a month now. First I was wandering why there is so much missed calls and messages during first week of this problem. Found that reattaching TOH brings sounds...
View ArticleComment by boggins
To update my situation: I sent my Jolla back for a second time shortly after my last comment above, and this time they replaced the Jolla completely. So all is well now... :) The whole customer support...
View ArticleComment by rod
I would really like to know what causes this problem. I had a problem with the speaker in my N900 which could be solved by applying soft pressure to the contacts (after opening and losing warranty). I...
View ArticleComment by boggins
Just for completeness, I tried a factory reset too (seeing as the problem in this thread: https://together.jolla.com/question/31646/no-sound-speaker-broken/ seemed to be software related) but it didn't...
View ArticleComment by Stefan Manzeneder
Hi boggins. I got my Jolla back today via fedex. Optima Service got my parcel on friday, 28th of february. They repaired it on 3th of march (next workday). "Speaker changed." was written on one of the...
View ArticleComment by rod
Hi boggins, that's really a pity. Mine is currently gone for repair as well. I hope they get this problem sorted out and it won't break again... Good luck to you. But if this problem keeps occuring...
View ArticleComment by boggins
I got my Jolla back last Monday (that's more than 5 weeks since my original email to care, but it's back). Speaker working fine. Then guess what, speaker is dead again about one week after return. With...
View ArticleComment by boggins
Regarding crackling and so on - with my initial problem, the speaker was crackly then would go dead, but it was intermittent - it would come back apparently randomly from time to time. This time I did...
View ArticleComment by Stefan Manzeneder
I had the same issue, but the speaker in my jolla seemed to be broken. I did a factory reset to 1.0.0.5 but still no sound via speaker. Updated to 1.0.2.5 with no luck. I opened a case at...
View ArticleComment by boggins
It looks like they repaired and returned your jolla pretty quickly then. They have begun handling my query today, and I have just sent them the phone details, so we'll see how it goes. :)
View ArticleComment by boggins
Thanks Stefan. I guess I just have to wait for care to get back to me then... nearly 2 weeks now ;)
View ArticleIntermittent sound problems from speaker
Occasionally I have no sound from my speaker. The lack of sound seems to affect all types of sound - media files, ringtones, warnings etc. If I connect to bluetooth speakers or use headphones, I get...
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